Contact & Support

Something not working — the app, a download, or this website? Send us an email and we'll help. It's just us, so you'll reach a real person.

Common questions are answered in our FAQ. Want a refund? Just email us with your order number — 30 days, no questions asked.

What to include

To help us fix it faster, please tell us:

• Your app version — find it under Help ▸then About in the app
• Your operating system — Windows or macOS
• What happened — what you were doing and what went wrong (a screenshot helps a lot)

Response time

SVD is run by one person, so replies usually come within 1–2 business days. Thanks for your patience.